Aldi has issued a direct message to its shoppers regarding safety following a sharp increase in UK coronavirus cases.
Because of the Covid-19 spike, new regulations are being introduced, following a speech by Prime Minister Boris Johnson in the House of Commons yesterday afternoon (Tuesday, September 23).
From tomorrow, workers in shops and restaurants must wear face coverings alongside customers.
The fine for those not obeying social distancing rules or not wearing face coverings when they should be doing so has increased from £100 to £200.
The new nationwide rules has led supermarkets to take action across the UK.
To reassure customers, Aldi’s CEO Giles Hurley wrote to customers to let them know about the measures Aldi have put in place to keep them safe.
He said: “As we continue to battle this virus together, I want to reassure you that the comprehensive safety measures we put in place in our stores at the start of the pandemic are still very much in place – and will remain so for as long as they are necessary.
- A traffic light system at store entrances to manage the number of people in stores at any one time
- Protective screens at all 7,000 of our checkouts
- Social distancing markers in store
- NHS, blue light and vulnerable priority access hours
- Sanitisation stations at store entrances
- Clear signs throughout stores to advise customers on how to shop safely, in line with the latest Government guidance
- Contactless payments increased to £45
“We ask that customers continue to wear a face covering when shopping with us, unless they are exempt from doing so.
“Our store colleagues will also continue to wear face coverings whilst working in store.”
Following reports of panic-buying, Mr Hurley asked customers to be considerate when shopping.
However, Aldi currently have no plans to re-introduce product purchase limits.
“I would like to reassure you that our stores remain fully stocked and ask that you continue to shop considerately,” said Mr Hurley.
“There is no need to buy more than you usually would.
“We have remained open for our customers throughout the pandemic and will continue to have daily deliveries, often multiple times a day, across all of our products.”
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He also announced that Aldi will be trailing a home delivery service for vulnerable people through Deliveroo in some areas of the country.
He added: “While in store, we kindly ask that you try to maintain a safe distance from others at all times, shop by yourself whenever possible and use contactless payment methods if you can.
“I will of course keep you updated on any new steps we are taking, and please rest assured that we are as committed as ever to providing you with a quick, safe and affordable shopping experience every time you visit Aldi.
“Finally, my sincere thanks to you for your continued support and also to every single Aldi colleague for their hard work and dedication.”
The message follows new measures being introduced at other supermarkets across the UK.
Asda have confirmed they will be introducing COVID safety marshals in store, who will enforce mask wearing and social distancing.
Anthony Hemmerdinger, chief operating officer at Asda, said: “We know that safety remains a key priority for our customers and we will continue to do all we can to keep them and our colleagues safe in store, as we have since the start of the pandemic.
“These additional measures will make our stores an even safer place to shop and work during the coming months.”